Free shipping for UK orders over £150.
Availability of items is not guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email or phone.
Once your order has been dispatched you will receive an email notifying you of your tracking number.
Orders placed after 11am on a Friday will be shipped the following Monday.
For any EU or USA orders you may be charged customs charges, import duty and taxes. DODA is not liable for these costs. If you decide to refuse your shipment, you are responsible for the these charges along with the original shipping charges, and the cost of returning the package. This amount will be subtracted from your refund.
Please contact firstname.lastname@example.org for enquiries on shipping to other countries not listed above.
For earrings all items are final sale and not returnable. However, if there is a fault with them, please get in touch.
For other items to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please contact email@example.com to request a return on an item within 14 days of receiving it, we will then give you a return number and confirm the correct address to return your order to.
DODA reserves the right to refuse any returns which do not meet our returns policy requirements. The buyer is responsible for the cost of shipping the items back, we recommend you send back any returns using a signed for/ tracked service so it gets back to us safely.
DODA is not liable for any lost items.
Once we have received the return it will be processed as quickly as possible to the original payment method. Shipping costs are not refunded.